Last Updated: 1st October 2024

Thank you for shopping at NexBazaar.in. We are committed to providing you with a seamless online shopping experience. If you are not entirely satisfied with your purchase, we’re here to help. Please read our Return and Refund Policy carefully.

1. Return Eligibility

1.1. You may be eligible to return a product if it meets the following criteria:

• The product is defective, damaged, or not as described in the listing.
• You request a return within [number of days] days from the date of delivery.

1.2. Not all products are eligible for return. Please check the product listing and Seller’s policies for specific return eligibility information.

2. How to Request a Return

2.1. To initiate a return, please follow these steps:

• Log in to your NexBazaar.in account.
• Go to your order history.
• Select the order containing the item you wish to return.
• Click on the “Request a Return” or “Return Items” button.
• Follow the on-screen instructions to complete the return request.

2.2. After submitting your return request, the Seller will review and respond to it within [number of days] days.

3. Return Process

3.1. Once your return is approved, you will receive instructions on how to return the item. Please ensure that the product is securely packaged to prevent any damage during transit.

3.2. You are responsible for the return shipping costs, unless the return is due to a defect, damage, or a mistake on our part.

4. Refund Process

4.1. Upon receiving and inspecting the returned item, the Seller will process your refund. Refunds will be issued in the same form of payment used for the original purchase.

4.2. Refunds may take up to [number of days] days to be processed, depending on the payment method and financial institution.

5. Non-Returnable Items

Certain items are not eligible for return, including but not limited to:

• Personalized or customized items.
• Perishable goods.
• Digital products.
• Intimate or sanitary products.

6. Cancellations

6.1. You may request to cancel an order before it is shipped. Once the item is shipped, it cannot be canceled, and you will need to initiate a return following the return process outlined above.

7. Dispute Resolution

7.1. In the event of any disputes between Buyers and Sellers regarding returns or refunds, NexBazaar.in may provide mediation services to help resolve the issue.

8. Contact Us

If you have any questions or concerns about our Return and Refund Policy, please contact us at support@nexbazaar.com.

9. Changes to Policy

NexBazaar.in reserves the right to revise or amend this Return and Refund Policy at any time. The most current version will always be available on NexBazaar.in. By continuing to use our services, you agree to be bound by the revised policy.

By shopping on NexBazaar.in, you acknowledge that you have read, understood, and agreed to this Return and Refund Policy.